West Lake Chinese Restaurant in Richmond
11256 Patterson Ave, 23238 - Get directionsMenu West Lake Chinese Restaurant
How to get to West Lake Chinese Restaurant
Opening Time
Sunday - ClosedMonday - 11AM-8PM
Tuesday - 11AM-8PM
Wednesday - 11AM-8PM
Thursday - 11AM-8PM
Friday - 11AM-8PM
Saturday - 11AM-8PM
Services
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Wheelchair accessible
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Сredit cards accepted
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No delivery
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Takeaway
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Parking
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Booking
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Bryan Finch
Normally my experiences at West Lake Chinese Restaurant are better than what I had today. Today, they forgot to pack part of my take-out order: sweet and sour chicken, which, and I have to laugh at this, they packed the sweet and sour sauce but forgot the chicken! I was ok that they made a mistake in the order. Everybody makes mistake, right? What wasn't laughable was how patronizing and insincere they were with the apology, offering more of an excuse of "I'm sorry but we were really busy" when I had to returned to pick up that missing chicken.Decent sweet and sour chicken....when the chicken and sauce are actually together.
Chris Stone
Horrible customer service. Hours of operation posted are not correct. Food is below average. Would not recommend.
Gloria
Received 3 wings in this order. Rice was nasty, very bland