A&W in Midland

In the last year, they've really struggled with getting food out in timely manner, at least every time I choose to go. I'm not sure what is going on but I think it is mostly staffing issues, resulting in training issues and maybe even management issues.I don't want to rate super low stars, as the food is usually satisfactory.The drive thru is usually lined up around early dinner time, as can be expected, especially on Tuesdays with the dollar coney deals. Seems like when I choose the car hop, I wait long time, or when I choose drive, I wait there in a line forever. Maybe neither is truly faster, but this last time I went around 7 and there were maybe 2 or 3 cars in car hops. I was 1st in line at drive thru. I ordered 6 dogs and one side of onion rings. About 3 cars end up behind me. I get told to pull around to park, with a # tag. As I sit there, multiple orders are passed out from drive thru. I think, maybe I'm waiting on onion rings- I'm okay with fresh food for a short wait. Worker comes out as I'm messing with the # on my window and she asked if I got a COD ba...

Great food!

This A&W specifically gets one star because the website says open until 12:00 am and we called to check no one answered. We showed up the sign saved open but the only option was the drive through not the drive in and we said we needed a moment to decide what to eat and no one got back to us. We pulled up to the window and nothing. I love A&W this location disappointed me greatly.