Dunkin' in Amarillo

Didnt have any donuts in the early afternoon hours.

The Amarillo, Western location is beyond trash. They either closed or out of product. It’s ridiculous the crew is very unprofessional and could careless how they treat others. The location is closed but yet you have associates sitting inside on the floor in uniform with headsets on but oh they are closed. I’ve gotten this more than a handfu...

Zero Zero Zero if possible!  Dining room was closed & my family of 3 kids & I walked through the drive through after another car went through. It didn't sensor a customer so we went to the window looking for an employee. We didn't see anyone & I knocked on the window numerous times. I was refused service for rudeness & banging on the window. Employee stated he was alone, in the back freezer & he thought someone was breaking in (in the daytime from a mom with her 3kids in this drive through). I was told I was rude for banging on the window when no employee was seen!  I asked to speak to a manager or get his contact (Steven) but he stated he would call him himself. I never spoke with Steven but was ranted at by an employee while he griped & threatened to Steven/manager.  Employee told manager Steven "i swear I will leave & I'm the only one here".  Manager Steven sold employee to call the police if I didn't leave. 3 kids, 1 mom asking for coffee at a coffee/donut location & being refused service. I did call the police & what a disgrace Dunkin'. Employees do Not have a right to rant, yell & gripe at customers just wanting to be served. We were refused 6/10/21 @2:55pm. Video is disgraceful & sent to Dunkin Corporate of what NEVER TO DO!!