KFC in Amherst

The Worst young female I have ever encountered. I went around 3:15 pm on 1/20/2022. To order the Thurs special for $9..99 (Chicken Only) She said No such thing repeatedly to me..I said I've come here before for the Thursday special and she No I haven't because they Never Ever had that Special! I went to my car to Google it and came across a different Thursday special 7pc for $11.99 . Without even looking at my phone she said it's not us!! I said your lying . Because I've come here a few times before on Thursday's.I have came every Thursday for Special!!She is a poor manager, who do not know how to relate or speak with customers.!! I'm surprised KFC would hire her to represent them especially in Man...

The cashier who was working 1/20/22 at 5pm needs to be fired. Extremely ghetto, rude, and lazy. Was extremely rude and ghetto immediately before we even attempted to place our order, screaming angrily in the mic the whole time. It only got worse when we attempted to pay for our order. The register she was using was broken and instead of cashing us out with the other register like we asked, she refused to even attempt to service us unless we got out the car to see if the other register possibly worked better. It was extremely embarrassing, I brought a youth there who has mobility issues and can not be left in the car alone. Sadly I had to take the youth home hungry. Maybe I could understand if there was a line but there was not one other person there. You would think someone would be willing to their job but I guess that’s not the case.

Like watching a snail race with the worst outcome. Horrible service, didn't have what I wanted, and tried charging me extra for a substitution for something they didn't have. And then got loud with me at the window. Worst place ever